Member Profiles
Michael Mersman Automotive Consultant Contact Me

Mike is a senior level trainer and consultant with extensive dealership experience. And ISO 9002 Certified by Toyota Motor Corporation. He has served in the capacity of Technician, Service advisor, Sales Person, Sales Manager, General Manager and Dealer operations consultant. Most recently Mike worked with Scion brand of Toyota and the University of Toyota and Lexus College. Mike was one of over 2,000 applicants for eleven positions offered in the initiative to educate and develop fixed operations and marketing in the customer treatment processes.

Sample: Yes
Title: Automotive Consultant
Metro Area: Cincinnati
State: OH
Website:
Resume: Click to view resume
Expertise:
Expertise # of Years
Dealership Sales Experience 10
Dealership Service Experience 10
Group Facilitation Skills 20
CSI/SSI Consulting 20
Process Redesign 20
Large Audience Presentations 10
Instructional Design 15
Train-the-Trainer Facilitation 10
Trainer Management 10
Curriculum Development 15
Sales Skills Training 20
Service Soft Skills Training 5
Management Consulting 20
Latest Projects:
Lead Instructor - University of Toyota
Fixed Ops Consultant - Lexus & Scion
Five-Star Facilitator - Chrysler
EXCELL Facilitator - Honda
Service Marketing Consultant - GM
Other Relevant Expertise: Retail GM Experience
Dealer System Training:
Languages: