Member Profiles
Steve Shap Performance Improvement Coach Contact Me

Extensive business development and sales management responsibility in the automotive, technology, and performance consulting markets. In-depth experience in numerous markets and solution areas. Success has been attained through a keen application of the appropriate mix of sales, technical and management skills needed to develop and build successful, long-term business relationships. Strong sales and relationship building skills as evidenced in a progressive record of success, income growth and expanded responsibility. Team oriented, consultative management style has yielded personal and organizational success over a 20+ year period of management responsibility. Active listening, two-way feedback, immediate and frequent recognition/reward, and timely, specific performance improvement direction are practiced on a regular and consistent basis.

Sample: Yes
Title: Performance Improvement Coach
Metro Area: Jacksonville
State: FL
Resume: Click to view resume
Expertise # of Years
Group Facilitation Skills 10
CSI/SSI Consulting 10
Process Redesign 5
Large Audience Presentations 10
Broadcast Training 5
Train-the-Trainer Facilitation 5
Curriculum Development 5
Sales Skills Training 10
Service Soft Skills Training
Management Consulting 10
Latest Projects:
Performance Improvement Consultant - Porsche
"Virtual" Webinar Coach - Hyundai
Concierge Experience Coach - Acura
Customer Experience Coach - VWoA
Road Scholars Inc. - Owner
Other Relevant Expertise: Extensive Corporate Experience with Fortune 500 Companies
Dealer System Training: