Member Profiles
Maureen McCarthy Automotive Consultant Contact Me

Maureen McCarthy is a recognized certified management training consultant for the automotive industry. Since 1994, she has delivered over 2,500 workshops throughout the Unites States and Canada, with a focus on sales, leadership development, process improvement and customer service. As a consultant for J.D. Power & Associates for nearly a decade, her in-dealership experience includes working with all levels of dealership personnel from dealer principals, GM’s, supervisors, retail sales consultants, parts and service managers, to advisors and front-line staff. Her national engagements have included projects for Audi, Ford/Lincoln, Jaguar, Mazda, Mercedes-Benz, Toyota, Volkswagen and Volvo.

Sample: Yes
Title: Automotive Consultant
Metro Area: New York
State: NY
Website:
Resume: Click to view resume
Expertise:
Expertise # of Years
Group Facilitation Skills 15
CSI/SSI Consulting 15
Process Redesign 10
Large Audience Presentations 10
Instructional Design 15
Curriculum Development 10
Sales Skills Training 10
Service Soft Skills Training 10
Management Consulting 5
Latest Projects:
Consumer Experience Movement Coach - Lincoln-Mercury
Initial Quality Training - VW
Lead Trainer - West Herr Automotive Group
Curriculum Development - NADA
Other Relevant Expertise: Retail Management
Dealer System Training:
Languages: